Frequently Asked Questions
Everything you need to know about your Lehigh Outfitters experience.
What is your standard shipping policy?
We offer standard ground shipping on all orders within the continental United States. Orders are typically processed within 1-2 business days, and delivery usually takes 3-7 business days depending on your location.
How do I return or exchange an item?
If you are not completely satisfied with your purchase, you can return unworn items in their original packaging within 30 days of delivery. Please use our online returns portal to generate a prepaid shipping label.
Do you offer a warranty on your footwear and apparel?
Yes, we stand behind the quality of our products. Most items carry a manufacturer's warranty against defects for up to six months from the date of purchase. Please contact our customer service team for specific claim details.
What payment methods do you accept?
We accept all major credit cards including Visa, Mastercard, American Express, and Discover. We also offer secure checkout options via PayPal and Apple Pay for your convenience.
How can I track my order once it has shipped?
Once your order leaves our warehouse, you will receive a shipping confirmation email containing a tracking number and a link to the carrier's website so you can monitor your package's progress.
Are Lehigh Outfitters gift cards available?
Yes, we offer digital gift cards that are delivered via email. They can be purchased in various denominations and are redeemable for any product available on our website.